What action is taken in the Communications form of a referral?

In the Communications form of a referral, adding referral notes is the key action taken. This part of the referral process is crucial as it allows healthcare providers to include specific information relevant to the patient's condition and the reason for the referral. Referral notes can detail the patient’s medical history, any pertinent findings, or specific questions that the receiving provider should address during the appointment.

Including these notes helps ensure that the referred provider has all the necessary context and information right from the start, which is vital for effective patient care and seamless communication between providers. This practice enhances continuity of care and supports better patient outcomes by facilitating informed decision-making.

In contrast, the other options—entering appointment details, scanning medical records, and confirming insurance coverage—while important for the overall referral management process, do not specifically pertain to what is done within the Communications form itself. Those activities may occur elsewhere in the referral workflow but are not the primary focus of the communication aspect of the referral process.