What do "Referral Managers" within Epic allow users to do?

Referral Managers within Epic play a critical role in helping healthcare providers optimize their referral processes. They allow users to delegate tasks effectively and manage the efficiency of referrals within the system. This includes assigning specific tasks related to each referral to relevant staff members, tracking the status of referrals, and ensuring that the process from initiation to completion is seamless and timely.

By utilizing the Referral Managers, healthcare teams can streamline workflows, reduce delays, and enhance communication among members involved in the referral process. This ultimately leads to better patient management and care outcomes, as all parties are kept informed and responsibilities are clearly delineated.

The other options relate to different functionalities in Epic but do not encompass the primary purpose of Referral Managers. Accessing billing information pertains to financial management rather than referral processes, directly communicating with patients focuses on patient interaction rather than internal management of referrals, and creating new patient records is a separate task related to patient onboarding rather than managing existing referrals. Thus, the main function of Referral Managers revolves around task delegation and referral efficiency.