What does proper referral management in Epic ultimately aim to achieve?

Proper referral management in Epic ultimately aims to achieve improved patient satisfaction and outcomes. This focus is crucial because effective referral management ensures that patients receive timely and appropriate care from specialists, which can lead to better health results. When referrals are managed well, patients experience less confusion and delays in their care, fostering a more seamless healthcare experience.

Additionally, improved communication between primary care providers and specialists is a key component of this process. It not only helps in making informed clinical decisions but also enhances patient engagement in their own health journey. As a result, patients are more likely to adhere to treatment plans and follow-up appointments, directly impacting their health outcomes positively.

While higher patient turnover, lower operational costs, and more efficient staff workflows are important goals in healthcare management, they typically serve as means to support the core objective of enhancing patient satisfaction and outcomes. In prioritizing patient-centric care through effective referral management, organizations ultimately build trust and loyalty, leading to long-term success and satisfaction within the patient population.