What is a “Referral Workflow” in Epic?

A "Referral Workflow" in Epic refers to the structured process that guides how referrals are created, managed, and closed. This workflow is essential for ensuring that referrals are efficiently processed from the initial request through to completion, coordinating communication between the referring provider, the patient, and specialists involved in the patient's care.

This process includes steps such as entering the referral details, tracking the status of the referral, and maintaining clear documentation and communication throughout the referral's lifecycle. By having a defined workflow, healthcare organizations can ensure that referrals are handled consistently, reducing the likelihood of errors and improving patient care.

The other options do not accurately represent the specific definition of a Referral Workflow. For instance, while social activities might be part of patient engagement, they do not pertain to the structured mechanisms of managing medical referrals. Similarly, while reporting and billing are important in healthcare, they are not integral components of the referral workflow itself, which focuses specifically on the management processes surrounding referrals.