What is documented in the Communications section of a referral?

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The Communications section of a referral is focused on capturing all relevant interactions and comments made by providers regarding the referral process. This includes detailed notes about provider comments and any attempts made to contact the patient or other involved parties. Documenting these communications is essential as it provides a clear record of the interactions that have taken place, ensuring continuity of care and facilitating better coordination among healthcare providers.

While other aspects such as patient payment plans, diagnosis codes, and referral appointment details are important in the overall context of referrals, they do not specifically pertain to the Communications section. That particular section is intended solely for documenting the back-and-forth dialogue and any significant notes that arise during the referral process. This focus on communication ensures that all parties are informed and that the patient's care is effectively managed.

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