What is important to communicate to a patient after a referral is made?

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Communicating the details about appointment logistics, including the date, time, and location, is crucial after a referral is made because this information directly affects the patient's ability to attend the appointment. It ensures that the patient knows when and where to go, reducing the likelihood of missed appointments and helping them better plan their schedules. Clear logistical communication empowers patients to take ownership of their healthcare journey and ensures they can follow through on the referral.

While sharing a doctor's observations and diagnoses can provide insight into the referral's purpose, it does not specifically facilitate the patient's understanding of the practical steps needed to attend the appointment. Theoretical outcomes of the referral may be interesting or relevant, but they do not ensure that the patient can participate in the recommended care. Additionally, discussing financial implications can be important but often falls under different discussions regarding insurance and costs, which may not be necessary to convey immediately after a referral. Thus, focusing on appointment logistics is the most actionable and helpful information for the patient at this stage.

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