What role do alerts play in managing referrals in Epic?

In the context of managing referrals in Epic, alerts are a critical tool for ensuring that providers are kept informed about important actions that need to be taken. Specifically, they notify providers of pending actions or required follow-ups related to referrals. This can include reminders to follow up on a referral's status, updates needed for patient care, or actions that need to be taken concerning patient management.

By utilizing alerts, healthcare providers can proactively manage referrals, ensuring that no critical steps are missed in the patient care process. This enhances communication among providers and improves overall patient outcomes by making sure all relevant tasks are completed in a timely manner. Alerts thereby serve as essential prompts that help maintain the flow of patient care and support the efficient handling of referrals within the Epic system.