What should be done after contacting a patient about a referral?

Documenting all contact attempts in the referral notes is essential because it provides a comprehensive record of the referral process and ensures continuity of care. This documentation serves multiple purposes: it helps track communication with the patient, can provide insights into any issues with the referral process, and is important for medical audits or reviews. By maintaining a detailed account of all interactions related to the referral, healthcare providers can not only ensure compliance with protocols but also enhance the patient experience by having pertinent information readily available for future consultations.

This practice underscores the importance of thorough communication and record-keeping in healthcare settings, facilitating better coordination among providers and improving patient outcomes.