What should be the 'Type' selected when creating a referral?

When creating a referral, selecting the 'Type' as 'Incoming' is appropriate because this designation typically indicates a referral that is being received from another provider or healthcare entity to your organization. This type of referral implies that the patient is coming to your practice for further evaluation or treatment based on the recommendation made by a different provider. It helps streamline the process of tracking patient information and managing the flow of referrals in the system.

Choosing 'Outgoing' would indicate that the referral is for a patient who is being sent from your practice to another provider, which is not the case when you are creating a referral for a patient entering your care. The terms 'Routine' and 'Emergency' usually refer to the nature of the patient's condition or the urgency of the referral rather than the direction or flow of the referral itself. Thus, selecting 'Incoming' best aligns with the requirement of documenting a referral that brings a patient into your practice for care.