What should you do to document a call attempt in the Communications section?

To properly document a call attempt in the Communications section, it is essential to select a note type and provide a summary. This process allows for clear and structured communication records, which are vital for maintaining an accurate account of interactions with patients. By categorizing the note type, you ensure that the documentation adheres to specific standards and can be easily referenced by others who may access the record later.

Providing a summary is equally important, as it encapsulates the details and purpose of the call attempt, enabling other healthcare professionals to quickly grasp the context and any relevant outcomes. This practice enhances communication efficiency within the healthcare team and contributes to better patient management.

Other actions, such as uploading a scanned document, inputting insurance information, or recording visit history, do not directly contribute to documenting a call attempt in the way that selecting a note type and providing a summary does. Those actions serve different purposes within patient documentation and do not specifically address the need for clear communication records related to a call.