Why is communication with patients important during the referral process in Epic?

Communication with patients during the referral process in Epic is crucial because it informs and engages them in their care journey. This engagement fosters a sense of partnership between the patient and the healthcare provider, which can lead to better health outcomes. When patients are kept informed about their referrals, the rationale behind them, and what to expect next, they are more likely to feel valued and empowered in their healthcare decisions.

Additionally, effective communication can help patients understand the importance of the referral in the context of their overall treatment plan. It encourages them to ask questions and express any concerns they may have, which can enhance adherence to follow-up appointments and procedures. By actively engaging patients in this way, healthcare providers can ensure a smoother transition through different stages of care, ultimately leading to more effective treatment and improved patient satisfaction.